Shipping policy
Shipping Policy – Dinky-Art.com
Free Worldwide Delivery – Limited Time Offer
We are pleased to offer free worldwide shipping for a limited promotional period. All orders placed through Dinky-Art.com are shipped via trusted international carriers such as UPS, FedEx, or EMS, depending on the destination.
Shipping Timeframes
-
In-stock items:
Typically dispatched within 2–5 business days, depending on your location and order time. -
Made-to-order reproductions:
Usually dispatched within 10–21 days. -
Original artworks / Paint-to-Order pieces:
Worldwide shipping within 7–10 days after the order is placed.
Delivery Hours
Deliveries are made between 09:00–17:00 (Monday–Saturday).
A recipient signature is normally required upon delivery. If you are unavailable, please leave delivery instructions or inform us in advance so we can ensure a smooth delivery process.
Order Status Updates
You will receive order processing and shipping updates via email and the contact details you provided at checkout. If you need further assistance or wish to check your order status, feel free to contact us at any time.
Packaging & Safety
All artworks are securely and professionally packaged using industry-standard materials to ensure your order arrives in the best possible condition.
Shipping Insurance
All shipments are fully insured against damage or loss during transit.
If your artwork arrives damaged or is lost in transit, please retain all packaging and notify us within 24 hours of receiving the item so we can assist you promptly.
